Your guests in good hands
FBTT Travel offers a variety of travel services to travel wholesalers and their guests:
- Transport only
- Private transfers
- Full hostess service
- Standard hostess service
- Tours & activities
Transport only & private transfers
For all transportation services, FBTT Travel uses modern, air-conditioned buses, minibuses and coaches that offer plenty of luggage space and are driven by well-educated and friendly drivers. All vehicles are checked regularly for quality and hygiene, and the FBTT Travel insurance meets the highest international standards.
Travel Service – Full hostess service
- Meet & Greet at the airport by friendly dedicated hostess
- Welcome meeting next day and one regular visit per week at the accommodation
- Handling guest assistance requests
- Providing weekly reports of ongoing operations on the island
- Customer assistance and communication with guests and head office
- 24/7 emergency availability and assistance
- A welcome letter containing detailed information about Curaçao, contact information and possible excursions and activities during the stay
- Acting as intermediary between the accommodation, guests and Tour Operator
- Assistance with Fam Trips and official staff visits, providing complimentary transportation and assistance with agenda planning
- Offering a wide variety of high-quality tours & activities and car rental
- Monitoring and maintaining a high level of service to guests
- Handling tour operator information requests regarding accommodation or island developments
- Assisting with passenger departure and airport check-in
- Dedicated (uniformed) representative to cover desk hours in hotels with tour operator signage
Standard hostess service
The standard hostess service package covers welcome at the airport and a 24/7 emergency number
